- Products must be returned within 30 days of the purchase date.
- Products must be unopened.
- Returns must include a copy of the original invoice.
- Imprinted products, products with writing, or with price tags will not be given credit.
- Please notify the shipping department of your impending return within 10 business days of original order.
- THIS POLICY MAY NOT APPLY TO ITEMS ON SPECIAL.
- CERTAIN PRODUCTS MAY BE NON-RETURNABLE . PLEASE CONTACT THE OFFICE TO VERIFY.
- REFUNDS WILL NOT BE ISSUED. CREDIT WILL BE APPLIED TO YOUR ACCOUNT FOR ACCEPTED RETURNS.
PRODUCTS RETURNED WITHOUT AN INVOICE, WITH BROKEN SEALS, OR OLDER THAN 30 DAYS WILL NOT BE CREDITED TO YOUR ACCOUNT.
Standard Enzyme Company charges standard USPS and UPS shipping rates. These rates are based on normal shipping variables such as:
- like size
- shipping distance
- insured value
Orders placed before 3:00 pm (EST) will ship same day.
These rates do not apply to International Shipments.
All product and shipping rates are subject to change without prior notification.